Refund Policy

At Zooit, a brand of FirstTrek OPC Private Limited, we stand behind the quality of our products. We offer refunds under the following conditions:

• Refund requests must be made within 30 days of purchase
• The product must not have been downloaded or activated
• Technical issues that cannot be resolved by our support team
• Duplicate purchases made in error

The following items are not eligible for refunds:

• Products that have been downloaded or license keys activated
• Renewal subscriptions after the renewal period has started
• Custom development services
• Products purchased more than 30 days ago

To request a refund, please contact our support team:

• Email: support@zooit.com
• Include your order number and reason for refund
• Our team will review your request within 5-7 business days
• Refunds will be processed to the original payment method